WSUS Error codes/Windows Update error codes

To check the meaning of different WSUS error codes /Windows Update error codes, please go to this URL:
http://inetexplorer.mvps.org/answers/63.html

WSUS Troubleshooting Survival Guide

Yuri Diogenes from Microsoft has written a very useful article on WSUS troubleshooting on Technet. The article covers many issues we came across with WSUS while deploying and running it. There are also some case scenarios we can relate to. Here is the link:

http://social.technet.microsoft.com/wiki/contents/articles/wsus-troubleshooting-survival-guide.aspx

Outlook issues after applying kb2412171 update : outlook 2007 prompt for password

After applying KB2412171 update , outlook started prompting for user name and password. Even if you provide the credentials it will again give the same error. Finally I had to uninstall the update KB2412171 to resolve the issue.

The update was released on December 14, 2010 and was revised on January 11, 2011. Some other issue arises after the update are :

• Loss of the Archive and AutoArchive feature.
  They are missing the option File-> Archive… and the AutoArchive section under Tools-> Options…-> tab Other as well as the AutoArchive tab in the Properties dialog of a folder.
• Outlook is slow to respond when switching folders.
• Accounts requiring Secure Password Authentication (SPA) may have issues to connect.
• Exchange Accounts that have been configured to connect via Outlook Anywhere with NTLM authentication may be reset to Basic Authentication and now requests for the password.
• IMAP accounts and accounts connecting via SSL may give send/receive errors. Gmail is for instance reporting error 0x800CCC78 and cannot send the message. Another common error is 0x800CCC1A.

How to uninstall  KB2412171 update on Windows 7 or Windows Vista:

1. Click Start-->Control Panel.
2. Click Programs, then under Programs and Features, click on View installed updates.
   
3. Look for installed updates and select KB2412171 update  from the list.
4. Click Uninstall
5. Reboot after the uninstall

How to uninstall KB2412171 on Windows XP:

1. Click Start -->Control Panel.
2. Click Add or Remove Programs, click on Show Updates check box isshow that you are able to see all installed updates.
3. Look for installed updates and select KB2412171 update  from the list.
4. Click Remove.
5. Reboot after the uninstall.

Microsoft is aware about the issue and posted this on their blog: http://blogs.office.com/b/microsoft-outlook/archive/2010/12/17/issues-with-the-recent-update-for-outlook-2007.aspx

Upgrading WSUS3.0 SP1 to WSUS 3.0 SP2 on SUP in a SCCM 2007 site

Step 1: Upgrade the Windows Update Agent on client computers

1. Download the latest version of WU Agent from http://support.microsoft.com/kb/949104

2. Create a Software Package from the new installer of WU.

3. Distribute this package to all existing clients in a phased manner. Target computers must be rebooted after installing the new WU agent.

4. Optionally we can create a collection that populate computers with older version of WU agent as mentioned here: http://technet.microsoft.com/en-us/library/bb932139.aspx  , so that we get to know how many clients need the latest version of WU agent.

Step 2: Upgrade the WSUS server on Software Update Point

1. Download and install new version of Report Viewer from: http://www.microsoft.com/downloads/details.aspx?familyid=BB196D5D-76C2-4A0E-9458-267D22B6AAC6&displaylang=en

2. Download WSUS3.0 SP2 setup from http://www.microsoft.com/downloads/details.aspx?FamilyID=A206AE20-2695-436C-9578-3403A7D46E40&displaylang=en .

3. Take a snapshot of SUP (INSMS01/HQSMS01) from VMware client.

4. Run WSUS30-KB972455-x86.exe on SUP site system.

Note: Check the WSUSSetup.log file in “C:\DOCUME~1\username\LOCALS~1\Temp\2” folder to see installation progress .

5. At the end of the setup, one configuration wizard will open which needs to closed by clicking “Cancel” button.

6. Restart following services on Site Server:

- SMS_EXECUTIVE

- SMS_SITE_COMPONENT_MANAGER

- Update Services

7. Check the WSUSCtrl.log on the Site Server for the health status of WSUS server (SUP).

Remote Reboot X – WSUS companion tool

Remote Boot X application works in conjunction with WSUS, so if you have a WSUS server (or use Microsoft’s update server) but need precise control over when your computers install the updates and reboot, you can use my tool to handle the process.  So, for example, I have about 150 servers that need to be updated and rebooted once per month, but I only have a 1-hour maintenance window.  I’m able to load the list of 150 servers into my tool and initiate the updates installation and reboot on all machines simultaneously while monitoring the status in real-time.

Learn about Remote Boot X and download the application from: http://dougzuck.com/

WARNING:Exceeded max server round trips: 0x80244010

Issue: New Windows Update clients fail to install/sync the software updates from WSUS server WindowsUpdate.log file gives many errors refering error code 0x80244010. Task sequence step to install Software Updates during OSD, in ConfigMgr2007, will also fail due to that error.

Resolution:Read this blog post from Microsoft WSUS support team.

More updates on WSUS can be found here: http://blogs.technet.com/sus/default.aspx

EEHndlr WARNING: Failed to populate ServiceStartup entries in Cache: error 0x80070002

We see an error "EEHndlr WARNING: Failed to populate ServiceStartup entries in Cache: error 0x80070002" in "WindowsUpdate.log file on a Windows 2003 SP2 x64 server.

Read this Technet Blog for the resolution.

How to move the WSUS database to a different SQL Server

Here is nice article by John Daskalakis :

http://blogs.msdn.com/john_daskalakis/archive/2009/04/06/9533669.aspx